Helpdesk Application

A simple domain-based remote execution application written in C# .NET.

Windows Forms was chosen because the application was intended to be used via an RDP session.

Features:

• • • Getting Hostname from the IP via DNS automatically or vice versa
    • Launching an interactive CMD session
    • Running time sync command on the remote host
    • Running specified USB enabling commands with privileges on the remote host
    • Obtaining the serial number of the entered host
    • Changing the taskbar location for the user remotely
    • Creating specific batch files automatically for the given hostname or IP (Bat Designer)
    • Pinging a specific IP address with sound selection for alerts and logging
    • Generating a password with a key press (Enter) and copying it to the clipboard
    • Creating event logs on the drive chosen on the remote computer
    • Registering the selected user’s credentials on the system and opening certain files/folders on the remote computer (notepad/explorer)
    • RDP buttons to register the selected user’s RDP credentials and initiate an RDP connection
    • Launching SSH sessions and running scripts for quick actions (terminal monitor – display interfaces brief – show running config)
    • Applying selected port configs to the selected port
    • Running an IP scan on the given subnet
    • Running a serial number scan on the given subnet, returning a table consisting IP, Hostname and SN
    • Quick launch for various business specific files and configurations on the remote device
    •  Automatic search action upon entering the /24 subnet, returning station name and network tunnel information
    • Remotely power on the server of the entered subnet via IMM (SSH)
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